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Anytime upgrade

Sphillips52054
Explorer

‎13-09-2024 06:47 PM

I'm upgrade anytime spent 2 hours on chat to ee guide and was told that he had done the upgrade and I would receive a text to confirm delivery that was days ago and still nothing not even been sent a order number email or anything I'm not happy about being on chat for 2 hours and for nothing customer service is shocking 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎13-09-2024 07:14 PM

Hi @Sphillips52054 

Give EE a call on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Sphillips52054
Explorer
In response to Northerner

‎13-09-2024 08:27 PM

I been trying for 2 hours just to get cut off I can't understand why I did the upgrade with a advisor and obviously he didn't do it just wasted my time for 2 hours on chat 

0 Helpful