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Anytime upgrade

Sphillips52054
Explorer

‎13-09-2024 06:47 PM

I'm upgrade anytime spent 2 hours on chat to ee guide and was told that he had done the upgrade and I would receive a text to confirm delivery that was days ago and still nothing not even been sent a order number email or anything I'm not happy about being on chat for 2 hours and for nothing customer service is shocking 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎13-09-2024 07:14 PM

Hi @Sphillips52054 

Give EE a call on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Sphillips52054
Explorer
In response to Northerner

‎13-09-2024 08:27 PM

I been trying for 2 hours just to get cut off I can't understand why I did the upgrade with a advisor and obviously he didn't do it just wasted my time for 2 hours on chat 

0 Helpful