All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello. I have tried a few times to cancel the insurance attached to one of my phones calling 150. After going through the various menus I then just get silence at the end of the phone. Is there anyway to cancel the insurance part online?? I would ta...
Hi there cancelled my contract payed what I owed and cancelled direct debit,they’re still billing me although I’m not using my uk phone?I now live in Spain so have a Spanish phone,they don’t do emails and I’m not gonna phone them
I've got an EE plan 35 pounds amount. No it's forty four pounds a month disgraceful I'm never gonna use e e again
Hi - my 12 month SIM only contract is due to end next month. I understand it will continue on a 30 day rolling contract if I do nothing but I just want to know will the discounts end? I was given them as part of contract negotiations/ customer loyalt...
I have the iPhone 13 Pro max and my contract is going to end next weekend and want to upgrade to the iphone 15 pro max. Will I have to bring any ID with me (e.g credit card, proof of address) when I come to upgrade?
I pay my mobile bill on the 26th monthly but EE has not collected for 2 months, today I paid 2 seperate bills by card 1 for usage and 1 for flexiplan. I was with BT and they collected 1 bill for the lot. Can EE tell me why they cannot be like BT afte...
I used to be able to see up to date itemised usage on my app, until the last year or so i can only see it on my monthly bills. Am I doing something wrong? I need to keep an up to date record of who Is phoning who and I'm struggling to keep up to date...
Agreed to a new contract but then find out the phone I had wanted was out of stock so was in process of asking someone from a different department if there was any available of a similar price but he said he couldn't believe the price I'd been given ...
