Contracts & Billing

Change Card details

Hello! I’ve bought a knee phone and I am paying about £40 a month for it and I want to change the card details and not sure how to pay this. please help

walking in America next year for 6 months

I hope to go walking in America next year for 6 months and ideally would like to keep my phone , but not be hit by daily £2.30 roam charges. is there anyway around this? Thanks 

Direct debit set up

Is there a problem with the direct debt system at the moment. I’ve been trying for 2 weeks to set one up and it keeps timing out. 

cant access invoices

Hello we have had letter stateing our account 209737605 is going to be suspened for non payment of invoices but i cant access the invocies very easierly is there a way to get invoices emailed every month rather than logging in as i cant find them whe...

What are the improvements into our contract

Please sen to my accounts mumber from EE

20% discount not showing on my first bill

Hi,I recently joined EE, I called up to add a 20% discount from EE perks to my contract. This discount is not showing on my first bill, is this normal or has the discount not been added to my account properly?

Need details of calls text made/received on a specific number over last 5 years

I am trying to get evidence for a malicious accusation does anyone have experienced of this? Any advise welcomed