Paid bill no confirmation no services
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
08-10-2024 06:10 PM
Just paid my bill recieved no confirmation like usual my services are cut online it says lines are open till 9pm when I ring it’s shut at 6 I have no access to making calls my son is in hospital and I need to ring to make sure he’s ok!!!! I am absolutely disgusted the money has left my bank account now
Solved! See the answer below or view the solution in context.
Accepted Solutions
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
08-10-2024 06:23 PM
Hi @A187
Mobile or landline?
It can take up to 48 hours to process and reactivate services. I suggest pay on time or speaking to EE CS if you cannot pay your bill.
https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill
https://ee.co.uk/help/billing-payments/payment-methods/how-do-i-pay-my-phone-bill
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
08-10-2024 06:23 PM
Hi @A187
Mobile or landline?
It can take up to 48 hours to process and reactivate services. I suggest pay on time or speaking to EE CS if you cannot pay your bill.
https://ee.co.uk/help/billing-payments/financial-support/i-cant-pay-my-bill
https://ee.co.uk/help/billing-payments/payment-methods/how-do-i-pay-my-phone-bill
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
