Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 61327 Views
  • 69 replies
  • 14 Helpful

Weare8

Does anyone know why weare8 won’t allow me to add to my bill? Have they stopped working together? 

Mhylo by Visitor
  • 1239 Views
  • 2 replies
  • 1 Helpful

Contract and bills.

I dont understand why my bill is so high than what i chose on the contract, i subscribed for £17 per month but to my surprise the first 2 bills i received are around £65 per month which is so expensive for me

EE/Debt Collection Agency

I had a contract w/bill back in February which I immediately cancelled. I paid the bill for it, which I have proof of the transaction occurring. EE apparently didn't notice this and sent letters about debt. I'm an overseas student and didn't notice t...

hi85 by Investigator
  • 1216 Views
  • 6 replies
  • 0 Helpful

Proof of barring

i lost my Mobail phone then I claim my insurance through Barclays Bank  so they requested me a proof of usage and barring .i  request to to ee  and they provide me the proof of usage but they refused to provide proof of barring because I didn’t buy t...

Marn by Visitor
  • 4947 Views
  • 10 replies
  • 0 Helpful

Billing

Hi. Just a message about my billing. I’m just wondering if I can have a week to pay for my phone bill im out of work and I’m getting paid next week I’m really struggling at the moment to pay for the phone bill. 

Marie54 by Visitor
  • 478 Views
  • 2 replies
  • 3 Helpful