All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I was over charged by £50, following numerous live chat conversation, i have been promised this refund, and received a text confirmation from EE that it has been processed, still no refund. I have also traded in a phone which i was offered a sum of m...
I’ve been offered an upgrade, I thought I purchased but didn’t receive any confirmation and now I’m lock out from upgrading?
Have a question, can I pay my phone contract up early, and can this be done in store or via 150.many thanks
I made a phone call to a US number as my website was down and it needed fixed. The phonecall was roughly two hours. I have just seen that I will be charged £500 for this. I did not know I would be charged, it didn't say on the phone call at any point...
How do i get itemised bills
I would like to know I have two pay as u go SIM cards and I would like to know if I can turn both SIM cards in a contract for me and my husband on one bill can that be done
My Bill
Hi I'm thinking of cancelling my SIM plan as I have recently changed provider due to connectivity issues in my area as I use the SIM as a 4g connection.. I pay £28 a month for the SIM card I was wondering how to cancel and how much it would be to lea...
Hi there everyone, I haven't really checked my bills but now I see that my original contract which was a iPhone 14 Essentials 125GB at 77 quid a month with F&F discount, billed at 53.50, has jumped since March to 61ish and I don't understand why. Bef...
