cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

porting current EE number but keeping contract and getting new number

CD78
Visitor

I have purchased a new phone and contract with a different company. I am not out of contract with EE yet.

I would like to keep my number and port it to my new phone/contract and keep the current EE contract and get a new number.

Is this possible, and if so, how?

Thanks

1 SOLUTION

Accepted Solutions
Chris_S
EE Community Support Team

Hi @CD78 Just following on from the great advice from @bristolian If you did want to request your PAC while in contract, you'd just need to give our disconnections team a call on 150 from an EE phone, then select options 1, 4 then 2.

The disconnections guide will let you know what the fee to leave early is and if you'd like to go ahead, they can issue the PAC there and then.

You'd not be able to keep the line active with us and move your number to another network though, so if you did leave, the buy out fee would need to be agreed.

Chris S

View solution in original post

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Porting your number out using a PAC auto-cancels your existing contract and early-termination charges will apply if you do so within your minimum term.

Chris_S
EE Community Support Team

Hi @CD78 Just following on from the great advice from @bristolian If you did want to request your PAC while in contract, you'd just need to give our disconnections team a call on 150 from an EE phone, then select options 1, 4 then 2.

The disconnections guide will let you know what the fee to leave early is and if you'd like to go ahead, they can issue the PAC there and then.

You'd not be able to keep the line active with us and move your number to another network though, so if you did leave, the buy out fee would need to be agreed.

Chris S