All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
My contract ended 3rd July-Mobile phone and call charges. Contacted WASTE of time customer services to change over to Sim Only-£9 per month from 04/07/2024. Fellow on the other end of line advised me everything was sorted and my next bill would be £9...
Hi, bit disappointed today after talking to one of your Guides. My daughter whose phone is on my account is suffering with Mental Health issues and not used her EE SIM (approximately £26 a month) for about 5 weeks as is not talking / following any of...
Hi, how long does it take for the phone line to be disconnected and I'm assuming the plan for the cancelled phone line is removed from my account when my next bill arrives
My ee mobile just ended on 9 Aug 2024.Today, I want to download the bill from ee website. However, I cannot find my bill. How can I get back my past bill as my record, please?
I have six extra charges of 20p for emailing mail2@virginmediao2.co.uk??the charges give me no other information other than this. I rang EE and they said they were 3rd party charges?? How am I getting charged for emails?
Notified EE about ending my contract on July 26th as I was moving abroad . I was told the amount I would have to pay afterwards and was assured that I would get a bill but logging into my account now, I can neither see the bill nor my previous bill...
Hi, I cancelled my services on Friday 9th August over the phone, as we are moving over to a different provider today. I haven't had any email confirmation of this, just a bill as if I'm still using theie services. No acknowledgement that I'm leaving....
Hi , I want to change my contract plan to a cheaper option… thanks
Good morning I am writing to you because you have charged me double this month and I have just checked my bank statements and my phone bill all payments have been pains I have just paid £16.20 for this months. I would like you to take a look again be...
