Contracts & Billing

Bills

Does anyone know if there’s a quicker and easier way to discuss your payments without having to call or go into EE? Surely there is an online chat for them somewhere? 

Unable to access my bill i am new member

Bill

I have just paid my bill via Apple Pay after being cut off does anyone know how long it will take for my phone to be reconnected as the balance has been taken from my bank account.thanks 

How do I leave EE

How can I leave EE with out talking to someone on the phone. I am not interested in being on the phone with some random sales team I just want to cancel my tablet contract and be done with it 

Extra Charges - What on earth is going on at EE???

So....last month - extra charges applied for calls not made to Canada?  Long conversation to Customer Services. assured a credit would be applied to my account for this month (I pay by direct debit).This month...extra charges again no credit - a call...

Contract

Hello, I am on a sim only contract and wanted to check when this would end as you have priced me out of an upgrade after being with EE for a long time but when I check my account it doesn’t say when this contract ends just states the old phone contra...

Old bill

Hi all.I hope you all are having an amazing day.  I used to have an EE mobile contract.  I closed the contract and finished paying for it.  I cant remember when this was tbh.  I check my credit score and says I still we £18.  I call EE and they say t...

EE is the worst

I am trying to pay my monthly bill and they can’t find it nowhere. Also I am abroad and they can’t send me a security message. They are saying to get the billing information on the EE app but I don’t have such an option. EE is just making it worse an...

Re: flex pay

Inhad the same issue online, I then had to phone and they still couldn't do. I am now trying to add the payment since taking the contract to lower my monthly payments, but still struggling.