I payd 35% off my bill and still you want charge full amount?

[Laurynaszagaris]

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Hi , how it’s possible that i pay part of my bill and about previous payment there forgot 

[Chris_B · Accepted solution]

@Laurynaszagaris   Once you have been billed it automatically starts the process to take the payment, so if you part pay after you have been billed it’s too late for the as the process has already begun to take the full amount.    

This part payment will be used towards your next monthly bill as it’s now there before you’re been billed.