All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello! I recently placed an order for the pixel 9 pro after a long chat with a member of staff on the official phone lines. In this call I asked a series of questions, one of which was a query about the trade in process. I asked if I was to opt to tr...
cannot login in to account
I have been a customer for over 13 years and have 4 phones on my account. I upgraded 2 of the phones in January under a Flexi Pay contract. On Monday I called 150 to upgrade my sons phone. I was told EE had to complete a form to do this. I called aga...
I recently traded in my pixel 7 pro, but this morning I got a text informing me that my trade in was not received, I have proof that it was delivered on 04/09. I have attached a screenshot of this
I'm not getting billed for my mobile contact.Don't want to get caught out with large bill, so would like it sorted ASAP.Have had lots of problems with EE staff making mistakes with the contract I signed up to. Nothing has gone right from the very beg...
is there any way i can retrieve a certain month from ee
My first bill seems to be double and I can’t get a run down of it to see where extra cost has came from before I make my payment ???
So I pre-ordered the pixel 9 pro fold and had no emails about it, so I contacted the live chat for an update phone was due for release on the 4th September I contacted on 3rd of September for an update, this is what I got, customer service had lied t...
I am leaving EE too after having been their client for 18 years- Suddenly EE increased the price of sim only by about 70 % for and removed EE roaming etc. How certain i can be that EE will not increase price in 6 months again? Spending hours to get...
I’m due an upgrade, tried to go for one that was a bit cheaper than I pay currently. £67 instead of £83. Everytime I try to check out it says the items in my basket are more than I can afford?! I earn enough for this phone have been paying my contra...
