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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59338 Views
  • 69 replies
  • 14 Helpful

Leaving EE

I am leaving EE too after having been their client for 18 years- Suddenly EE increased the price of sim only by about 70 % for  and removed EE roaming etc.  How certain i can be that EE will not increase price in 6 months again? Spending hours to get...

Astrit93 by • Visitor
  • 603 Views
  • 1 replies
  • 0 Helpful

Can’t afford my upgrade?!

I’m due an upgrade, tried to go for one that was a bit cheaper than I pay currently. £67 instead of £83. Everytime I try to check out it says the items in my basket are more than I can afford?! I earn enough for this phone have been paying my contra...

Resolved! Brother passed away, not the account holder

Good evening all,My mum is in a bit of a dilemma, unfortunately my brother passed away last week & he has a mobile phone on EE. My mum is the account holder as he was autistic so he was unable to set up the contract himself & he just paid her the mon...

Charged with spend cap

I’ve had a charge on my bill, even though I have a spend cap. £8.45 twice on 4 aug for travel data add on. This is already included in my plan. This in on my daughter’s plan and she has been on holiday with her mum. I’m assuming that’s where it came ...

Resolved! Bills

Please how can I make payment of my bill because the site is not working 

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