Contracts & Billing

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Put my bill in the -

I need to talk to a EE team about putting me in the - and I need gone when I don’t have the money

Resolved! Bill details please

Monthly pay

Hi there community. I was just looking through the store on the EE app as my Apple Watch recently broke. For some reason on the EE app it says I’m not eligible to purchase accessories no matter if it’s pay full or monthly? Can anyone help me thanks!

How do i change the date to pay my mobile bill

I want to change the date on my mobile account please n not sure how to do it

Why is my mobile phone bill so expensive and different each month

Iphone15promax

Pay bill asap

Hii need to pay for mobile asap how can I do that?

Hi

Horrible Experience Trying to Sign up for EE

Before I start, I would like to say I was excited to join EE after hearing such great things about the network. It is regarded as the most reliable, consistent network in London and I was ready to ditch my current provider.On 20 July i submitted an o...

I end my EE Plan my data left network will stay and i can use it?