All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Good morning!Yesterday I have upgraded to a new SIM only plan. I was offered a fixed rate for the whole contract even though it was expensive. But the thing is EE has introduced fixed price plan for SIM only with increased price.See attached screensh...
My S22 ultra battery had gone pop and now I dont have a phone so I wish to change provider but not happy with paying for 30 days when I wont have the sim and I dont have the phone now it says I getting charged £398 till August 12/24 can you help plea...
As per the subject line. Don't want to be caught by an increase a few weeks after signing up.
EE have cancelled the wrong number, the number I expressly stated that I needed as it’s my business number, and now my clients can get through and book appointments they are also refusing to refund me for a phone line that I didn’t know I had I have...
I’ve just been sent an EE perk through my work place. As I already have an ee account can I use this on my existing account?
I have seen the is number on a recently requested bill. It is marked as an outgoing call and appears 7 times. Can you explain what’s this number is? Is it the answer phone number for retrieving messages as I recall doing so at the times where this ap...
We have closed our bank account and transferred ee to our new one , eve so far have not taken a payment from this account ,we want to set up a new direct debit but don’t seem to be able to do this help
How am I supposed to talk to anyone at EE if they have cut me off completely ? Tried calling the 150 but it won’t allow , can’t message them on website ? Help please ?
