Contracts & Billing

ACCESS TO INVOICES....

This is getting beyond a joke now!  I still can't access invoicesI have followed what has been suggested & still no access!  PLEASE HELP 

Why is my estimated bill £998 over my bill - due to account charges?

So I looked at my estimated bill and there says there's account charges of £998 added on showing an estimated total of £1,350 when my bill is usually around £210-£260 each month  

Uograde problem

I recently upgraded my phone and contract 2 months early via an invitation text link. I did it online and there was no mention of a trade in at any point in the process. I rang ee after the upgrade to check I didn't have to send the phone back and I ...

Phone cut off

My phone got cut off yesterday and yet my bill is due 23rd Dec - have paid yesterday via the web (come out of the bank) and it’s still cut off and saying I haven’t paid on the app.  Tried to log in to my account on the website but it’s showing an err...

Complain

I’m very disappointed on EEs handling of my billing complaint and overcharging. They promised a supervisor was handling it refusing to talk to me and with impudence added late charges to my account. That not sufficient for them blocked me and sent an...

Why charged £7 for 2 x 34second calls?

EE

Hi,I was told my account would be credited due to an on going issue and would be used to pay towards my next bill but I cannot find it how long does it take for my account to show credited balancethank you 

bill

hi there I done a promise to pay yesterday I haven't been payed yet an won't receive any money until the 23/12/24 that is when j can pay the outstanding balance I'm very sorry for the inconvenience but j need my phone available for my children an wor...