Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 14237 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 24807 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
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  • 55 replies
  • 13 Helpful

Resolved! Getting my EE number back

I cancelled my EE contract in October as I was leaving the UK for a while, I'll be back next month - is there any way I can get my old number back?

erahu by Visitor
  • 310 Views
  • 1 replies
  • 1 Helpful

Resolved! Sim Plan Name query

Can anybody Explain this Sim Plan Name "No Fri SIM 5GB £15 (£10)"Especially The No Fri bit..Thanks Les...

leseddy by Explorer
  • 290 Views
  • 2 replies
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Resolved! Cant see bill

Hi I still haven't received a link so I can link the phone and SIM to view bills ect why have I not received anything yet 

Rocky216 by Visitor
  • 477 Views
  • 1 replies
  • 0 Helpful

Resolved! EE not cancelling contract within 14 days cool off.

Hope someone can help! I agreed to a mobile 4G wiFi  contract on the 23rd April and received the hub etc on 24th. It wasn't suitable, poor signal and difficult to set up, and I phoned to cancel the contract on the 27th. I was assured I would have no ...

tess1980 by Investigator
  • 1390 Views
  • 5 replies
  • 2 Helpful