I want to cancel sim plan only

[Leanne_T]

Hi @Baljeetsingh1 

Thanks for coming to the community. 

If you would like to cancel your SIM Only contract, please call us on 150 and our mobile guides will help you with the cancellation. 

Thanks 🙂

Leanne.

[XRaySpeX · Accepted solution]

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

[Tehminarani]

I want to cancel mine to im moving abroad I don’t need this plan anymore as I can’t afford it how can I cancel it?

[Christopher_G]

Hi @Tehminarani 

Welcome to the community.

If you speak with our Mobile Care team, they'll be able to check your account and put a cancellation notice in.

Chris

[santhiyavignesh]

I need cancel my ee contract paln. Loss lot of money.. Worst plan every time direct debit my bank account last time not took my bank account why you penalty to me.that not my mistake. 

[XRaySpeX]

@santhiyavignesh : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%. 

[Plattj1]

please check if plan has cancelled 

[XRaySpeX]

@Plattj1 : We can't! This user discussion forum can have no access to your specific account. You need to raise this with CS.

[2514]

Yes