25-05-2025 10:36 AM
Same here,impossible to speak to a human! Tried for 2 days, no luck! Alway ask me the same questions, once you ask a bit more , they said someone will call you in 15 minutes, then you get a text to say you missed a call!!!! Fact is phone even didn't ring!!!! I don't even have a missed call or voice mail!! I really miss the times I was with plus net, it's a shame they were bought by EE!!!!
25-05-2025 02:31 PM
Good afternoon @SUMMER520.
If you're struggling to receive call backs via our digital menu system, you can press 2 when you first connect and go through the regular system and wait on hold instead.
Either way you should definitely be able to speak with someone 😊
Peter