SUMMER520
Visitor

Same here,impossible to speak to a human! Tried for 2 days, no luck! Alway ask me the same questions,  once you ask a bit more , they said someone will call you in 15 minutes,  then you get a text to say you missed a call!!!! Fact is phone even didn't ring!!!! I don't even have a missed call or voice mail!! I really miss the times I was with plus net, it's a shame they were bought by EE!!!!

1 REPLY 1
Peter_W
EE Community Support Team

Good afternoon @SUMMER520.

If you're struggling to receive call backs via our digital menu system, you can press 2 when you first connect and go through the regular system and wait on hold instead. 

Either way you should definitely be able to speak with someone 😊

Peter