All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi, I recently called up ee to stop all billing charges as I finished my contract yet it’s still generating bills. Do I have to pay them, how do I cancel it fully?
HiI have a problem with my EE app. Since i did a contract with EE,my account in EE app is closed. I don't know what is a problem,also i was in office but they could not help me. If someone had same experiance please give me advice what can i do?!Than...
Hi, Please I would like to enquire about my contract billing, where do I need to go?
today (23 October 2024), you send me text messages saying i reached my £50 limit but I have roaming inclusive.i also notice people in UK are also having problems with their limits being met when they haven't even reached their limits.what is going o...
Hellolast month someone opened an EE account in my name and I saw a direct debit for the amount of £24 come off my bank statement. I never opened an account with EE. they used my previous address
I bought a phone in store, but they didnt have a display or stock to look at so ordered one am I right in thinking I can still return as they didnt have displays to handle look at. The welcome email also mentions 14 day change of mind. Thanks
help been struggling to pay my bill had so much on with my illness and dealing withbthis i forgot to pay my bill and i am.will to pay 200.00 off a 330.00 bill if i pay the amount will my service be put back on just having a run off bad luck but wan...
Hi all please help, I have had no data now almost 4 days and EE can tech support do not know how to fix it!!! It all stemmed from the following:-I received a text off EE telling me their SIM plans are changing and I will be automatically moved to a n...
It has been a few weeks since I have been trying to access my invoices and I can't access or download any invoices off the EE website. I called and the team member said they would post the most recent two invoices to me as there was a system fault. I...
