Someone opened an account at my old address and used my bank details

[Deonfloris]

Hello

last month someone opened an EE account in my name and I saw a direct debit for the amount of £24 come off my bank statement. I never opened an account with EE. 
they used my previous address 

[Chris_B]

@Deonfloris you need to contact EE customer support as soon as possible. You also need to contact your bank.   You can call this number from any network phone 0800 956 6000