Community Activity

Data access roaming

I have a £5 Everything Pack. When I went to Spain I paid for 10 days EU roaming. Voice and text were fine but no data access. The information on this site indicates that I should get all three??

IAND42 by Visitor
  • 38 Views
  • 3 replies
  • 0 Helpful

Mis-sold EE contract and unable to resolve

Has anyone else experienced this with BT/EE – Mis-sold contract and threats over Ombudsman complaint? Just wondering if anyone else has been through something similar. Back in February I called BT to query two incorrect charges on my bill. The agent ...

Vic1981 by Explorer
  • 70 Views
  • 5 replies
  • 0 Helpful

Netflix added then immediately removed from my add-on

So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...

Haximus by Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

EE App Will Not Run a Speed Test

I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...

Will182 by Visitor
  • 1762 Views
  • 16 replies
  • 14 Helpful

Resolved! Can't make international calls from the UK

I cannot make any international calls when I'm home in the UK.I can make calls in the local country when travelling but then cannot rung the UK.I have set a caller allowance and do not have international calls barred. Cannot see another setting that ...

saz00114 by Investigator
  • 2680 Views
  • 20 replies
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Is this spam?

received this text today, could you tell me if it’s spam or not? Says it’s from EE, if I click info there’s nothing there. But as you can see I did receive a security message from the same provider?  

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Dh86 by Investigator
  • 2 Views
  • 0 replies
  • 0 Helpful

Roaming

Going abroad soon for 10 days. I have a sim only contract. What would be the most pocket friendly option to be available on the phone while I am away?Called 150 several times, but gave up hope to talk to someone, the service is redicolous. 

Ancsau by Visitor
  • 18 Views
  • 2 replies
  • 3 Helpful