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Community Activity
New Sim
I ordered a new pay as you go sim on Monday and it arrived yesterday but you sent me a dead simAnd I'm new customer
Smart Hub Plus vs Smart Hub Pro
I'm currently using EE's 1Gv service, and so have a Smart Hub Plus.I note that EE is now providing the Smart Hub Pro with Full Fibre services. Anyone upgraded? Is it significantly better? Worth the upgrade if £10 per month for the rest of my contract...
Very bad voice over WiFi
I rely on VOIP connection via EE hub .... ass there is very poor 3G/4G signal where I live.2 scenarios1. For past few days people are complaining my voice to them is badly breaking up ..... I can hear them OK but outgoing speech from my initiated cal...
Switching from sky to EE
I’ve switched from sky to EE and EE agreed to pay the early termination charge. I’ve sent over the letter confirming the early termination fee plus my final bill from as a PDF which shows the charges. EE have come back and said this is not the correc...
Apple TV 3 month free subscription
HiI have just texted EE 150 and have my link to apple tv to register for my 3 months free Apple TV+ subscription. The link goes through to the apple tv website but it states that my subscription could not be found. I have double and triple checked ...
Calls registered on the bill?
Dear all, have 4 x calls registered to my bill this month.All to the same number in Leicester over relatively short period of dates.Calls not made from here and to be honest can't remember when I last used the landline phone. On checking the number ...
Samsung galaxy s25 ultra, free buds or watch. I have just got my s25 ultra
I just got my new s25 ultra . And keep seeing everyone getting free buds or a watch .. how do I claim . Feeling un loved
Unable to stream ITVX live via my EE box
Dear EE Customer Support, I am writing to express my concern and frustration regarding the continued removal of live ITV streaming via the ITVX app on the EE Box. As a customer, I have always valued the convenience and quality of your services, bu...
Download speed
I pay for full fibre broadband , with offered speeds up to 900mbps .. but I’m only getting 156mbps download speed , yet couple months prior I was up around 400/500mbps ! seems very slow speeds for high monthly payments
Transfer from BT
Hi put a order in on January 30 transfer from BT but still haven’t had anything done ,had a appointment but never showed.
