All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi. I'm trying to upgrade online but my F&F discount does not appear in any stage of process (I'm stopping short of actually checking out!).Some months back the F&F discounts appeared correctly but this does not seem to be the case any longer.Also, ...
I can barely use EE due to bad coverage. I called support and they told me that if i leave today i wont have to pay anythingi took puc code from them and sent it to new company i want to move to which works in my area and they said they will reply in...
I would like to switch off my paper bills
Hi anyone know why my bill on my tablet states - galaxy tab s8 5g £38 Which is what I am supposed to pay but I'm getting charged £42.22 but I have no extra bills or usages which it also states? There does not seem to be a reason for thr extra charge?...
I've changed from contract to pay as you go for my phone and cancelled the contract for a tablet. It's extremely difficult to get to speak to someone and I've had no acknowledgement of the cancellation of the tablet contract. Accordingly, I've cancel...
Hi
I have £30 credit sitting on my BT account as I moved across to EE from BT halfway through my billing period - is it possible to get this credited across to my EE account or do I just have to reclaim it from BT?
I recently upgraded my contract 4 months early (Mobile Phone + Sim plan) to an All Rounder Unl (keeping my SIM card) with a trade in (sending back my old mobile). I received my phone yesterday morning however the My EE app / website is still showing ...
so I didn't write this because I didn't have internet, so I didn't have a way to write to you and call you, I didn't allow myself to do it either because someone is hacking me and I know who my partner calls himself Jonh because he didn't order a con...
Hello,So I currently have 2 contract phones, one with EE and another with Vodafone. I've just cancelled my Vodafone contract and got a PAC and my contract with EE is due for upgrade, am I able to keep my number from Vodafone if i'm applying it to a p...
