All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Well 1st time on here hopefully may get some answers.Like so many not able to look at my bills,Yes been told takes 7 working days to merge ? So my question is have EE lied to me on this matter ?Believe someone from EE would Monitor the community page...
Hi team, I try to activate my plan but it not working for me can you please help me on that?
Is it normal that my price will increase £4 per month on my Full Works plan even though I am out of contract and my device is fully paid off. Surely it should increase only £1.50? they are going to apply a 10% out of contract discount from next month...
I ordered a 4G WIFI 2 device in March 2025which was delivered to the store, the store closed early and I was told that I would have to come back another day. I was so upset I phoned EE and said that I wanted to cancel the order. I was told that I w...
I entered a competition by tecting £2.50 to the competition line - why do I also have a separate charge of 21p added to this when unlimited texts are supposed to be part of my package?
I have checked my bill and my apple music subscription and life 360 subscription charge is showing as extra charges on my bill but also on my Children's contracts, also roaming charges are on their bills when they weren't abroad with us. Any ideas?
Hi can you tell me how to link my old BT Boardband account to EE boardband account I want to view my bills online but can't
Been with EE for my last 3 phones(6 years), upgraded either directly with ee or through a third party website as new customer. Their network don’t seem to be on any comparison deal sites or third party sale sites any more. Went on to ee shop to upgra...
Hi chat, I have a payment arrangement with EE, but I recently lost my job and I have no money to live on as my final salary was £0 due to overpayments. I am applying for UC and I also have a new job interview next week: if all goes well I could have ...
I tryed to make a payment on my app but it said sorry I can't. but this said it came out my bank
