All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
What is the address for EE CS please?
Hi my daughter gets charged every month for something called check text receipt price ranging from £13:99 to £2:49 and throughout the month on random days does anyone know what this is.How can I stop it. EE said they would cancel other subscription t...
I am billed on the 13th of every month. I just spoke to EE about canceling my contract. They told me it would remain active until November 30th. Why? That's 47 days after my monthly renewal. Shouldn't it end on November 13th? Unless I didn't he...
My mother recently made a phone call to who she thought was BT about her contract being renewed. This called ended up with a colleague from EE who has completely confused my mother having been on the call for over an hour. My mother has agreed to I d...
Would I be able to set up a direct debit for 30th of every month? would that result in a double payment this month? app is really hard to use so many issues
Hi. I'm trying to upgrade online but my F&F discount does not appear in any stage of process (I'm stopping short of actually checking out!).Some months back the F&F discounts appeared correctly but this does not seem to be the case any longer.Also, ...
I can barely use EE due to bad coverage. I called support and they told me that if i leave today i wont have to pay anythingi took puc code from them and sent it to new company i want to move to which works in my area and they said they will reply in...
I would like to switch off my paper bills
Hi anyone know why my bill on my tablet states - galaxy tab s8 5g £38 Which is what I am supposed to pay but I'm getting charged £42.22 but I have no extra bills or usages which it also states? There does not seem to be a reason for thr extra charge?...
