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Resolved! Immoral and illogical early termination fee (moving from Plusnet)
EE and Plusnet are - apparently - exactly the same company.So why do Plusnet charge a termination fee when an EE salesman persuades me to switch.And why does the EE salesman say I will definitely get the termination fee back?You can't have it both wa...
How to get out of this nightmare ?
Question.How to move to SKY from EE as can not log into my account to end it.Don’t mind paying for this .But the nightmare would end.please don’t tell me to phone 150.As this is a road I have been down to sort my account out.
Hi, my sim card is not connecting and doesn't appear pin my phone's settings
Hi, my sim card is not connecting and doesn't appear pin my phone's settings. I've removed and cleaned it but still the same. I have travelled today and throughout it is showing the same issue. There are no obvious menu options on the website to req...
Restock ps5
I wanted to order a ps5 but they are out of stock. I called a store and they said to check back on Saturdays and Wednesdays.will they restock sooner?
Not getting any incoming texts after number porting from lyca
Hi I recently ported in my lyca number to EE, and since the port, i am not able to receive incoming text messages from anyone.i have tried talking to the tech support but no help. I am unable to receive OTPs and its causing a lot of distress. Any ad...
Trade in
Hi, on the My EE app when I'm ticking the 'trade in old phone' box and filling all the details, it only applies the discount to IPhone 16 Ultramarine 128gb. Even when I click the phone I want which is iPhone 16 Black 256gb, once I apply the trade in ...
Ongoing roaming issues in EU
I spoke to CS about not being able to make outgoing calls to UK numbers while roaming in EU and was told it's an ongoing issue they are aware of it and working on a fix. After reading some posts on here, it appears that it's been going on for a while...
Getting new phone today, I normally go into shop for this .
However my shop in RUGBY has been closed and I'm unable to get to Daventry, I've been talked through the very "simple" steps to transfer my data from my present phone to my new one . I've downloaded SmartSwitch but my concern is that I've had a few ...
Is anyone still having a problem ?
We are also in a portugal and today 30th neither I or my wife can dial out on our EE phones we both have free data roaming. I know we all had a problem the day of the blackout but is anyone still having a problem ?
Incredibly poor service - Whitchurch on Thames
Service is generally poor and calls tend to drop in and out. Over the last couple of weeks it’s got worse and service this evening has been non existent. Coverage checker says no issues but I disagree. You don’t even get 5G here so this is 4G only an...
