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Re: Unable to pay my EE bill

Lucycat10
Contributor
Contributor

What happens if I refuse to pay the 7.9 rise and will keep paying the the bill as it is now dept collection agency is going to hound me for 40 pounds on till contact is up don't think so my contract is up June I phone July 1 phone  I pay 147 now add 7.9 serious rise don't say it's in the contract not a help

12 REPLIES 12
bristolian
EE Community Star
EE Community Star

An annual inflation-linked price rise is part of your contract, to which you have agreed. If you make manual payments that are under the agreed amount, the underpayments will be added to your following bill and will cause issues sooner or later.

Northerner
EE Community Star
EE Community Star

Hi @Lucycat10 

To add to @bristolian post you will receive a default on your credit file if you fail to pay the correct monthly amount. That has a wider impact on your credit standing for up to 6 years. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

@Lucycat10  You’ll be cut off for not paying the amount owed.  Eventually, this will pass a debt collector who will then also add on their own fees.   So that will be the contract term price and late payment fees and the debt collector fees.   You’ll owe more than what you should have been paying.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Profile closed
Not applicable

Hello @Lucycat10

You agreed to the contract when you signed it and it means you agreed to the year price rise.  It happens on other phone networks aswell and Broadband Providers.

I would continue paying the full amount till your contract comes to an end.  If you don't pay then you will get disconnected from EE's Network and then get put to a Debt Collection agency and your credit file will be ruined for 6 years.

Hishylad
Visitor

Sue them

Profile closed
Not applicable

Is that your answer for everything?  Can't sue EE as they made it perfectly clear what signed up.

Customers should read the Small Print before they agree to a contract.  It states in the T's and C's about Annual Price Increase.

Rate of inflation is 4 % and EE is adding 3.9 for no reason 4%pays for the upgrades actually you original bill does without the rise of they need money for pay rise should of asked me to pay 5-10 p more when I send up last years rise was 11 % inflation+3.9 money grab it's not compulsory to put it up by inflation it's up to the company witch was on the news today they want the prices increases stoped mid contract I'll tell ee in February I'm not paying the rise in march as Iv already paid it there3.9 rip of that's not inflation if they cut me off the won't get my 147.32 a month till june

I'm only talk about not pay march April may June contact is up

Anybody got a solution