End of contract upgrade

WDL1968 · ‎31-01-2024

Hi

My contract expired 17th January 2024 I upgraded to a SIM only plan but haven't received any correspondence regarding this and my bill is still showing the old contract figures. Will this update soon?

Chris_B · ‎31-01-2024

@WDL1968 if the 17th of January was your minimum term date and you upgraded and it hasn’t happened then you need to call customer services.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.