Community Activity
Hello
My internet was automatically renewed. I didn't want this to happen because I charged 20 pounds to buy internet. Now tell me what I should do.
Resolved! SIM works in one router but not the other
Hi, I have 2 EE broadband SIMs and 2 routers in separate buildings. My main router stopped working, I spent ages resetting and reconnecting, eventually bought a new router and it still didn't work. Eventually I established that one of the SIMs will w...
Physical SIM
Hello,I would like to get a physical sim as a backup I can carry on on holiday or keep in a safe place in case my phone is stolen. How can I order it online? THanks
Resolved! Can it be fixed?
Voicemail query- After I’ve heard the message and select option 4 to receive a text with the number of the person who left the message, I get a text that has no details.
Can't see upgrade options on app or website
I am trying to see the upgrade options for my partner's phone which is due to end soon, but all I get is this error option:My account is in excellent order and I've never had an issue, why is this happening please? Come upgrade time if this is still...

Compensation for days I didn’t have internet
Why does it take 30 days for compensation to go through and to get an email?
EE WiFi 7 Pro Ethernet Backhaul
HelloDoes anyone know how to set up ethernet backhaul with the smart WiFi pro?
Tracking timed out
I ordered an s25 ultra and have had confirmation email but tracking isn't working. It just keeps saying timed out. Any suggestions?
Billing and Payments not loading.
Sites there doing its scrolling (5mins +) load icon. Cannot see my bills. Advice appreciated.
Split Wi-Fi bands
I need to be able to split my Wi-Fi bands. I have a BT router but have switched to EE. I have the attached message on my TV so need to be able to split the bands and rename them so I can connect relevant devices to the correct band.