Can i cancel my contract for my phone but i want to keep the mobile number
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05-06-2024 08:27 PM
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05-06-2024 08:50 PM
@Dzeinara Yes if you change it to a PAYG. If you’re still within the minimum term you’ll have to pay off the remaining term of the contract.
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05-06-2024 08:54 PM
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06-06-2024 01:22 AM
As @Chris_B has mentioned yes you can. Make sure you tell them you want to keep the number and move to PAYG.
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07-06-2024 10:48 AM
Good morning,my contract is finished in 2023 last year. I don't like to renew my new contract,can you send the sim card with the same number,thanks
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07-06-2024 10:52 AM - edited 07-06-2024 10:57 AM
Hello @Dzeinara
Are you still currently paying for that Contract with that number and is it still active?
If you cancelled it completely there is a chance the number is now lost and may not be able to get it back.
You will need to call EE
Number in my Signature
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07-06-2024 11:02 AM
I still paying for this contract
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07-06-2024 11:11 AM
Hello @Dzeinara
If you want to move the number to PAYG then you will have to pay your contract off and tell them at the time you want it moved to PAYG.

- Email from CRS for outstanding balance from years ago in Contracts & Billing
- Pay bill in Contracts & Billing
- Wifi Calling on PAYG in Pay as you go
- Ordered a sim only but have found a cheaper deal still with EE in Offers & Add-ons
- Request to Cancel SIM Contract – Left the UK Permanently in Contracts & Billing