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Can i cancel my contract for my phone but i want to keep the mobile number

Dzeinara
Investigator
Investigator
 
7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@Dzeinara  Yes if you change it to a PAYG.  If you’re still within the minimum term you’ll have to pay off the remaining term of the contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Okay can I pay as I go and keep that number thank you
Profile closed
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As @Chris_B has mentioned yes you can.  Make sure you tell them you want to keep the number and move to PAYG.

Dzeinara
Investigator
Investigator

Good morning,my contract is finished in 2023 last year. I don't like to renew my new contract,can you send the sim card with the same number,thanks 

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Hello @Dzeinara 

Are you still currently paying for that Contract with that number and is it still active?

If you cancelled it completely there is a chance the number is now lost and may not be able to get it back.

You will need to call EE

Number in my Signature 

I still paying for this contract 

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Hello @Dzeinara 

If you want to move the number to PAYG then you will have to pay your contract off and tell them at the time you want it moved to PAYG.