Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Its been all day and until now we have no internet whats going on????
HiMy internet access is so unpredictable, it’s practically unusable at times! Constant buffering on tv, internet access dropping so I can’t use my laptop and the only way I can do anything online is my mobile data. This happens throughout the day so...
My internet keeps cutting out current speed is 2.4
hi. This morning I have no internet, I reset the router but it didn't help.
Have ordered BB on the 1st of Dec, and got a text with a go live date of today (08/12), but the router has not turned up yet or any contact regarding dispatch/ tracking number. I do have another router I can use, but I would still like to check that ...
My broadband speed is too low and need an engineer to fix this
Bit surprised that it will take until 19 December to get back on line? Moving house on 12 Dec, and already a mobile customer. Previously BT Scot many years. Don’t understand what takes so long?
I have recently moved and signed up to Broadband only (no landline). We are finding that signal isn't that great on our mobiles so wondered whether we could add the landline onto the broadband or would we have to wait until the end of the contract t...
I’ve paid my broadband bill about 2 hours ago and my services ain’t back on I need my broadband for work and other things at home does anyone know how to reactivate this or know how I can contact ee at this time
I haven't received the router yet
