issue with internet connection
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03-12-2022 12:30 AM
Hi ever since last night the wifi in my house doesn't seem to be working with any of the mobile devices or tablets, I can't load websites or videos at all. but I have my computer connected via ethernet and it runs perfectly fine. just not on our phones etc.
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03-12-2022 08:01 AM
Hi @Jay1100
Thanks for coming here.
What router are you using?
Have you tried restarting the router?
Leanne 🙂
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03-12-2022 01:44 PM
I have the full fibre max 500. It says on my mobile devices and tablets
that there is no internet connection, yet it works perfect fine on my
computer…?
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03-12-2022 02:42 PM
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03-12-2022 02:48 PM
Tell your devices to Forget the router's SSID & reconnect giving its pwd.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
