03-12-2022 10:00 PM
Does any one know is the ee network down at the minute
03-12-2022 10:09 PM
@Kmalcolm : Welcome to EE's Home Broadband Forum.
No, it isn't! BB faults are rarely area-wide but specific to your particular line.
Have you just joined EE BB or were you already with EE BB? How long has this been happening?
What lights are showing on the router?
What does it say after you log into the router:
Obscure your names & any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.
Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?
Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?
03-12-2022 11:40 PM
Been on ee for a while but it says there's a fault reset it an stuff but just got a flashing light