issue with internet connection

Jay1100 · ‎03-12-2022

Hi ever since last night the wifi in my house doesn't seem to be working with any of the mobile devices or tablets, I can't load websites or videos at all. but I have my computer connected via ethernet and it runs perfectly fine. just not on our phones etc.

Leanne_T · ‎03-12-2022

Hi @Jay1100

Thanks for coming here.

What router are you using?

Have you tried restarting the router?

Leanne 🙂

Jay1100 · ‎03-12-2022

Hi,

I have the full fibre max 500. It says on my mobile devices and tablets
that there is no internet connection, yet it works perfect fine on my
computer…?

Leanne_T · ‎03-12-2022

Thanks @Jay1100

Have you restarted the router and reconnected the devices?

Leanne.

XRaySpeX · ‎03-12-2022

Tell your devices to Forget the router's SSID & reconnect giving its pwd.

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