Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am about to enter the last 30 days of my 24 month contract. I currently have broadband and tv with sports. I will be calling to check what my best offer is as the app is hopeless and doesn’t allow me to see any prices etc, but I fear that as I’ve b...
I want to know what date is my ee broadband due in October. My new fiber smart hub 6 broadband will be delivered tues 6 October and I have engineer coming fri 9 oct between 8am to 1pm
Why is my internet down today? Is there a problem at the source, and when can it be resolved? [Mod Edit - Title modified]
After a really confusing process of parental controls, 1 hour later I finally figured out how to enter the timings correctly, which for anyone like me always use an end time of 11.59 and use a start time of 00 hours. I was 1stly trying to put the tim...
Hello,My elderly Mum currently hasA landline & ADSL broadband provided by PlusnetandA telecare alarm provided by the local council. This is NOT connected to the landline or the ADSL Broadband. It links somehow via the mobile phone system.Plusnet want...
Hi,I have changed my WIFI password this evening and since I have done so, the signal has been really weak and keeps disconnecting devices, which I have never had before. My car charger won’t connect as the signal is so weak and the router is next to ...
Can i cancel my broadband
Internet not w
Broadband is not working despite being connected. Very poor consider the high price tag. Likely to switch at the soonest opportunity
Please advise as I cannot connect to my EE internet
