Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi I signed up for ee broadband and went live on the 9th February. When I signed up it mentioned a gift card I would recieve after a few months but up to now I have not recieved no email or txt about this . I am looking for some help regarding this ...
So I’ve had problems with my internet speeds since the day I got it in, paying £67/mo up to £73/mo with added inflation rates and getting an average speed of 250Mbps. I had engineers coming out every two weeks and the router and ONT box was replaced ...
Hello,I bought broadband two weeks ago and everything was fine, i just came back after two days of not being home and my broadband is playing up. My router keeps rebooting or finding connection with the broadband and internet every minute fir the pas...
Hey folks,Save me calling EE...I'm switching from Plusnet to EE this week, opting for fibre to premises, the deal with EE will do away with my landline (no loss nowadays) so I need to know if EE will handle the switch to their service and terminate t...
Do EE block incoming pings? I wanted to setup a Broadband Monitor at Think Broadband but there is no response which I've confirmed by testing else where.
My broadband is down. It says give it 5 minutes to connect and reboot machine. Yet I am still not connected and I cannot get through to customer service by phone
After out internet went down. When up and running again it says week security what can I do
I've noticed in this past week that I've had high ping spikes while streaming on another device. Initially I noticed it playing FIFA on PS5 but I've since tried disconnecting every device other than a laptop (to run ping on) and one Apple TV 4K (2nd ...
One week without broadband EE Claim its openreach the latest claim its a router. fed up with thisTorpoint area
Hi I have a swann security system was all working fine till last weekI cannot access the device from outside the house netwirkI can connect to it using swann app while on WiFi in the house no issue. But if I switch my mobile to 4g I can no longer acc...
