Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Just had Full Fibre installed and really pleased with the Wi-Fi speed of 300 download and 46 upload which I'm getting on iPhone, PC and Smart TV. The issues start when I connect via Ethernet which is all CAT6 via network switch. This drops the downlo...
HiI am a home user and do not use my broadband for business being happily retired.I am behind CGNAT and have difficulty at time accessing my home network when away using WireGuard and/or OpenVPNIs it possible to be assigned a Static IP address?Thanks...
On:a new estate and all neighbours are able to connect their routers to Panasonic Heatpump. (Via Ethernet) I have EE Smart Hub Pro (WIfi7) and am the only one unable to connect to the Heatpump. All the connections are fine but there must be some set...
74 days since I signed up (and paid) for Fibre Broadband and Digital voice landline on the 30th of October 2025(VOL013-************) I signed up through the BT online chat portal - (I am in my 80s and I am hard of hearing - so I wanted a BT account ...
I did not at the start of my broadband account sign a direct debit. So I want you to send me a copy of my current bill
Mine updated overnight to this r3.8.26-R-1595999-PROD-1
Good afternoon hope someone can help me, due to circumstances I am now staying in a hotel on a temp basis whilst looking for a new place. In the mean time I am still paying the monthly bill for the broadband just so my modem can sit in storage. Would...
Hi, my mum passed away recently and we had to call to change the account to my dad. They have never set up their online account, so am trying to do it for them. I go to set up link, add the account number and it says Broadband found, but then doesnt ...
Hi All,Another Issue with the Hub 7 Plus, probably on others too.When i create a Port forwarding rule, it always comes up with an error and doesn't save or eventually when it does save, it has created duplicate rules. Try to remove one and it removes...
