Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Every programme I watch using my WiFi keeps buffering every 30 seconds or so does anyone know why?
As per title really. Looking at getting FTTP now that open reach have got around to providing fibre to my local telegraph pole. I currently have Airband FTTP from the same pole. This enters the house on the first floor, directly above the copper entr...
Hello, I am currently on Fibre Plus Broadband and upgrading to Fibre max 100. Will I be getting a new router? I am currently not using the EE router but a TP-Link router. If I will be keeping the existing router, will I need to change the router back...
Hi I want to cancel my broadband. Thanks
Is ee broad band worth the price
I want to use my old smart ee broadband router as a wireless extender please send configuration thanks
Hi there, what is the best fibre package
Hi I have just switched to EE Fiber Plus Broadband a month a go and it works great. I have used eye for many years for my mobile and was happy. The whole thing was communicated so well.Only things I can figure out are:1. Will the broadband appear o...
I do not wish to use EE broadband. I’m happy with BT… where should I return the EE device
