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Recommendations on router replacement

KiloBravoV1
Investigator
Investigator

Hi.

I have purchased a new router which is TP-Link Next-Gen Wi-Fi 6 AX5400 Mbps Gigabit Dual Band Wireless Router which i read you can use with the EE Smarthub (DSL) as an access point. But i am unable to get it to work. Do i need to do anything on the SH? Or is it best just to return that and grab a new stand alone router which the telephone line will go directly into it? If so, any recommendations? 

 

Thansk

9 REPLIES 9
XRaySpeX
Grand Master
Grand Master

Have you connected a LAN port of the SH to the WAN port of TP-Link?

What have you put as the WAN Settings of the TP-Link?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

I connected the ethernet cable to from the TP-Link WAN port the the EE SH WAN port on back of router. 

I then read online I had to change the setting on the TP link to access only? Or was that incorrect, as that didnt fix it either. 

The Red SH port marked "WAN" isn't actually WAN unless you configure it ON (which you shouldn't for DSL). So it's a LAN port.

Yes, & if I could see its WAN settings I might be able to guide you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Ok, so i was being really dumb. It was set to WAN so i have switched it to a LAN port and it seems the internet is now connected via the TP-Link router. 

 

So as its now completed. whats the best thing to do with the SH so it only acts as the modem only and everything else goes through TP-Link?

Good!

The SH can't act as modem only. The most you can do is disable wireless on the SH so all WiFi goes thro' the TP-Link.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Thank you, I did that last night. I'm guessing when my area finally gets the Full Fibre to the house i can actually dump the SH and just use the TP-Link?

Yes.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Thank you for your help. Really appreciate it 😁

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)