Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have two mobile contracts and fibre through EE I have reported numerous occasions that my broadband goes off when it rains every since installation. I have waited on three occasions for engineers to arrive only to have them cancel after hours of wa...
Engineer has come out today so I can go live, does it normally work straight away? Any advice will be much appreciated.
Hi there, having a few issues with my broadband not reaching the upstairs office too well. It's Fibre Plus (as better is no available in my area yet) but I don't believe it should be struggling too much upstairs. I remember there used to be an option...
Hello, I have minor understanding of:'CWMP: HDM socket opened successfully'.My technical log is flooded with this, logs are minutes apart at different times of the day but usually notice more in the evenings, when I'm watching the box! Is it possible...
The last 3 days we had very little Access to our home WiFi, we can't find out if a problem in our area as just told to talk to community!So anyone else experiencing no WiFi in Exeter/crediton area?? Also I'm able to get a credit for the lack of servi...
I have just bought a smart plug working on 2.4ghz but my WiFi is 5ghz. Do I have a duel router or is there any way I can get the plug to work?
Hi, uh please I would like to know if ee has a no contract broadband plan cus I dont like to be tied in a contract
My broadband bill is increasing monthly with no explanation from EE as to why this is.. please can someone explain - I am not using additional services and do not have a landline so I do not understand why my bill is increasing gradually each month w...
