Post here to ask/answer questions around home broadband and landline
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
Following a recent firmware update, some Smart Hub Plus customers may find that certain WiFi devices or WiFi extenders have trouble connecting. Our engineers have identified the cause of the problem and are now rolling out a fix to affected Smart Hub...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi I need a new routa adaptor wire
It's really annoying. My house solely depends on internet and entertainment but the connection keeps dropping for a few minutes a few times a day which isn't ideal when gaming. Broadband was only installed a week ago 19:45:08 05 Nov. admin timeout fr...
I have this issue for mor than a week., donwload speed is 0.01MBPs and basically the internet is useless, i have an engineer coming to check and not resolving issue, replace new router, and the internal box inside the house, and still the same issue....
I need to speak to someone but I don't have ee mobile
My hotpot is not working. It was working before, but suddenly it stopped working m. I have tried everything closing the phone and restarting it and restarting the network device.
My landline telephone doesn't call out
Hello everyone, first post ! Not surely the forum format, but I’ll have a go! As per the title, “My Broadband has more than halved in speed”, (from 74 Mb/s to 32 Mb/s download)So then, I upgraded from my “non-fibre” plan (which was about 12 Mb/s dow...
Does anyone know that can I just leave EE straight away or in 30 days notice if they increased my broadband price?
Do ee do a deal if on uc
