Bill

[TANYASLOCOMBE]

My broadband bill is increasing monthly with no explanation from EE as to why this is.. please can someone explain - I am not using additional services and do not have a landline so I do not understand why my bill is increasing gradually each month without my agreement or approval

[XRaySpeX · Accepted solution]

Have you reached the end of your min. contract term? Your bill will increase at that time as you would've been informed when you took it out. You can see this even now with EE's current offers:

Fibre Plus Broadband

• 54-73 Mb/s estimated download speed range
• £27 a month, 24 month contract, then £32 a month

Which EE BB package do you have?

Instead of letting your current contract run on at the higher price, all you have to do is commit to a new 24-month contract for the same BB package at a lower price than you are paying now. You can do this online thro' your MyEE for BB under Change your broadband plan .