Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
trying to put wifi on laptop and asking for network security key.have wifi password, admin password but no security key
I joined BT and now become EE. My plan is going to finish in May 2026. I have to move house in October this year so I will continue my plan until finish. However, there is no broadband line in the new house. The house did conversion and the current ...
I had a sales guy at my door on Wednesday, I think his name was Jordan. He wanted me to switch to EE broadband and TV (think he said it was Now tv). I told him I was quite happy with with my current provider and had been for a very long time. He said...
I am being charged £84.99 for Full Works: Fibre 67 broadband , this seems a lot to pay for broadband, plus why do they say its fibre when it comes through in the normal way, i thought fibre was under ground ?
My broadband router has suddenly turned off
Thank you to Rushana *****! Very knowledgable on broadband offers and phone add-ons. She knocked my door in the rain and we had a great chat about things I didn't know we're available - Fibre broadband in my area now!! [mod edit: employee details r...
The cables for my full fibre are hanging loose on the outside of my house. I also understand they’re not meant to cross over. They are in serious danger of doing so. How do I get this fixed?
Hi,I'm on Fibre Max 300, but super desperate to get away and onto fttp which is jusssst around the corner.Currently gets 126Mbit which is fair bit under the minimum. It's had an increasing SNR since progressive speed drops began, and my noticing had ...
So we had a power cut overnight. Powered everything off then back on again. Initially, the smart hub router worked fine, however, I couldn’t get the 2 booster boxes to connect. Later today, the smart hub keeps loosing connection. EE have said the pow...
Need to terminate my home broadband account.Should be a matter of a few clicks, and I should not have to waste more than 5 mins doing so.or so, I thought..1. cannot see any option on the EE website to do this.2. They have no email address listed for ...
