Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My broadband router has suddenly turned off
Thank you to Rushana *****! Very knowledgable on broadband offers and phone add-ons. She knocked my door in the rain and we had a great chat about things I didn't know we're available - Fibre broadband in my area now!! [mod edit: employee details r...
The cables for my full fibre are hanging loose on the outside of my house. I also understand they’re not meant to cross over. They are in serious danger of doing so. How do I get this fixed?
Hi,I'm on Fibre Max 300, but super desperate to get away and onto fttp which is jusssst around the corner.Currently gets 126Mbit which is fair bit under the minimum. It's had an increasing SNR since progressive speed drops began, and my noticing had ...
So we had a power cut overnight. Powered everything off then back on again. Initially, the smart hub router worked fine, however, I couldn’t get the 2 booster boxes to connect. Later today, the smart hub keeps loosing connection. EE have said the pow...
Need to terminate my home broadband account.Should be a matter of a few clicks, and I should not have to waste more than 5 mins doing so.or so, I thought..1. cannot see any option on the EE website to do this.2. They have no email address listed for ...
In my house the broad band is showing only the green light that not turning into blue light
Was with BT but upgraded and was transferred to EE broadband. Engineer came out and set everything up. Therefore had a new EE network and password to connect devices like phone, iPad fire stick etc. I then went onto the broadband section of the EE ap...
So I've now waited 4 days with no Internet no TV and no home phone. All because of a so called faulty power adapter. I do hope the EE tech is correct and it dosent turn out to be a faulty router. I will need some sort of compensation to keep me stayi...
