Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Can i still turn off wifi on devices since app is being updates
Has anyone got problems with their broadband
Expected behaviour:In IPv6 Stateless mode, the Hub should advertise the delegated LAN prefix using IPv6 Router Advertisements (RAs), allowing LAN devices to automatically configure global IPv6 addresses.Observed behaviour:The Hub shows:IPv6 status: E...
I have the 1.6Gbps plan with a Smart Hub 7 pro and a WiFi Extender 7 Pro. the extender is connect to two pcs upstairs via ethernet, one 1Gbps port and a 2.5Gb port, the speed are currently fluctuating between 0 and 1500Mbps. a steam game downloading ...
Transferred to new EE broadband from BT - contract docs have an ATG order number but not recognised by EE tracking - order placed 8th August and have had no notifications since and expecting a new router - is this common for EE should I cancel now as...
using Apple TV box streaming TNT SPORTS /HBO APP some times I am getting buffering.EE broadband 300MBPS /BT HUB 2BT SPEED CHECKdown load speed from hub to Mac book earthnet cable 290 mbpsdownload speed over wi-fi 310 mbps.why am i getting. buffering...
Am been switched by Plusnet broadband to EE broadband. Have received broadband hub from EE. Am trying to link the new broadband service to my EE account but is not allowing, getting an error message 'Birth Date' the 0800 phone number is not connectin...
Newly renewed broadband and entertainment contract.New cabling installed on 31/07/2026 by EE's 3rd party engineer. Engineer drilled cabling from the exterior into our property to connect the new EE hub. External cabling has not been secured to the w...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
Since switching from Plusnet to EE, my landline is not working. I have taken it to a neighbour's house, and the phone is fine. Therefore, there is an issue with the new setup. It started a few days after the switchover.
