Post here to ask/answer questions around home broadband and landline
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
Following a recent firmware update, some Smart Hub Plus customers may find that certain WiFi devices or WiFi extenders have trouble connecting. Our engineers have identified the cause of the problem and are now rolling out a fix to affected Smart Hub...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Today i transferred from bt to EE broadband. The package gives me free norton security for one year. Text received says go to https://broadband.ee.co.uk?norton-security. Then you will see Register and Download.At age 73 everything is hard. Anyw...
I’ve been advised i should get free data as a bt broadband customer due to having no broadband for not nearly a week is this true and if so how do i get this sorted as can’t find a phone number
Hi, our area has just been connected by Openreach with fibre to the premises (as part of the rural fibre roll out).. EE say they can provide up to 700 Mbps but not a landline as their phone signal is not digital. They offered an expensive deal wit...
Hi. I whas supossed to get a 20G data boost with my broadband on xxxxxxxxxxx. Can you tell me what is happening. [Mod edit: Please do not post phone numbers on the public board. Thanks!]
Hi how I can get home internet if I new client!?
I am trying to help my 83 year old sister with problems with the EE Router.1/. Problem one, she seems to have the old router with the circular light with the EE logo above.2/. I am unable to find a complete guide in pdf format in order to know what ...
Hi
Hi all,I'm trying to do exactly what the subject says. I have a PC that I like to use as a server for game servers/files/jellyfin/whatever, and I am trying to wake it remotely from outside my LAN. This involves binding the MAC address of the machine ...
My boardband keeps going on and off all the time I've only had for about a month and it crap
