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Jayboy1990
Visitor

‎01-12-2023 03:32 PM

Changed to EE from BT and I'm waiting for EE router to be sent out, this was nearly 2 weeks ago since the change and I've still not been contacted about receiving anything, what should I do?

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎01-12-2023 03:36 PM

@Jayboy1990 : Has your EE BB gone live?

Call CS & chase.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
John-C
EE Community Support Team

‎01-12-2023 07:36 PM

Hi @Jayboy1990, did you get in touch yet and if so how did you get on?

Cheers

John

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