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trying to connect my EE broadband to the EE app

mustafa2122121
Visitor

‎01-12-2023 07:06 PM

I need help. I have  tried to connect my full fibre broadband to my EE account, i fill in all the information and  it says billing account number. ive tried putting my  account number and bill referance, nothing works. it just says "invalid  billing account number. please guys help me.

mustafa2122121_0-1701457540734.png

 

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎01-12-2023 07:26 PM

Which a/c no. are you entering? Where'd you get it? Your BB a/c no. would be in your Welcome email.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)