Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How do i find out how much time is left on my 24 month plan
A neighbour pensioner asked for some help to set up his cyber security he got with EE. I was shocked to see he was paying £68 for just broadband and a phone and more shocked when tried to set up Norton Cyber security via EE email link it will on...
Hi can someone help me to swap my broadband package to the friends and family package.?
Hi, someone is piggybacking my wifi and i need to kick them off. Is here a way to do this without changing the password?
Hi,Just paid the £10 a month extra to upgrade to the smart hub Pro and the connection speed is terrible compared to the old router. Im struggling to get 100mbps when doing a PS5 speed test. Ive had to hard wire the extra wifi hub to get a decent spe...
I moved from BT to EE this morning. I did not get any emails from EE which i thought was strange as i needed the account number to link my broadband to the EE app. I phoned EE this evening and they said my email address had been taken down wrong hen...
Pretty much as it says in the title.Also, I didn't have the router thats being asked for? I had a BT router, it wasn't a home hub 2 but thats what they want me to return.Never having had one in the 5 years I was with BT I'm a bit anxious I'm going to...
I would like to either configure or switch off the Smart Hub Pro firewall. Does anyone know how to do this? There is no option under advanced settings->firewallI am trying to diagnose an issue that I think is occuring due to double NAT and my OPNse...
HiIve just been sent a replacement router as my old one was faulty but I can’t seem to get it to connect to the my ee app to set up the WiFi controlsAny idea how to do this as it seems it’s still connected to the old router so every time I go to the ...
Have a curious issue - Teams does not work on my laptop but does on my android phone when connected to EE Smart Hub - equally curious LinkedIn and Instagram work on my Laptop but not on my phone when connected to the same EE Smart Hub. Receive the er...
