Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, just wanted to ask, I have WiFi 7 and I have 3 Smart Hub Pro extenders. I purchased a fourth on eBay. This connected and was showing in the app with no problems. Initially it showed no signal but after around 12 hours it was showing great signal....
Hi all,I’ve recently switched from BT (using the BT Smart Hub 2) to EE and am now using the new EE Smart Hub Pro. Since the switch, I’ve been experiencing a frustrating issue with my solar battery setup.Here’s what’s happening:I have two Sonnen batte...
Hello. I have changed admin pass for my hub and now while trying to change setting I forgot what it was. I can’t use the one originally displayed. How to recover?
I am amazed at the lack of customer service that EE provide. As a new customer I do not want the red carpet rolling out. I just want clear answers as to when I will be finally switched on?EE claim that my flat does not have a fibre connection yet loo...
I was thinking of upgrading to ee one from BT, but can't understand why I would do this when for the same bt broadband and tv package I would be paying at least £8 a month more, surely it should be the same or cheaper to entice customers over, especi...
How do i link broadband to phone app i havnt got account number
ok so upgrade my present broadband package from essentials 36 to full fibre 150 essentials'. offered no upfront cost. get email to confirm and it says £30 cost upfront. WHY
Current broadband provider is TalkTalk. Email addresses all '@talktalk'. Am I able to use these TalkTalk email addresses with EE as broadband provider?
Hi everyone . A bit of a confusing one so bare with me. I initially had FTTP through BT in which they sent me out their Smart Hub 2 because I was moving from normal BT Broadband. When the contract got renewed, as part of the BT/EE merger, the package...
Thought I would ask a question, not sure if possible.So I have signed up with EE for the 1.6gbps and Smart Hub Pro Wifi 7.Initially due to install this week, but got a new date of 27th June. Wifi is weak, so the fact Im getting a Smart Wifi Pro devic...
