Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have recently had my Broadband hub reset by EE as they identified problems with the hub. Since then none of my smart plugs (Tapo & Meross) will connect anymore. Yes before anyone says it this is on 2.4 ghz, so I am now thinking its time to cancel m...
First day of the ashes and broadband and tv have dropped. Might be back on at 6am. Impossible to speak to anyone!
Moved out my house back to parent so no longer need wifi after over 5 years service, how do I find out how long my contract is I’ve no idea? Also can I go in store or use the app to cancel iris going to be one of them awful long calls? Also what happ...
Hi there.Can you tell when my broadband contract ends
Hi, my hub is flashing orange. I’ve checked all the cables. Steady green lights on BT connection box, POW,PON and LAN. Have powered hub down but still the same. Any ideas??has come back on.
No internet the router keeps flashing red have done the reset many times and still Nothing? Anyone else having issues?? I’m in coventry
Anyone know what best to do? Tried off and on
I recently signed up for the EETV trial package £1 per month for 6 months. During sign up I had to agree to restart my broadband contract for 24 months. Fair enough. The service is good. What was not clear was that the cost of broadband would go up b...
Hi,I'm after some advice on switching from BT Broadband to EE and getting the mobile phone deal.We currently have 2x unlimited, sim only contracts with EE and home broadband with BT. I've just gone through the first steps to switch the broadband to E...
I selected the EE smart hub as a way to control viewing for my child. However the app managed to lock itself and we weren't able to access the TV. When I reported this, EE sent a new smart hub and an engineer came to investigate. He told me that the ...
