Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 46326 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 90198 Views
  • 11 replies
  • 12 Helpful

£300 switch from sky tv & broadband to ee

As part of the offer of up to £300 switch  to ee, I've been able to receive early charges for broadband. But now trying for costs of tv package costs from sky, I'm being told its only for broadband switch , is this true ?

Resolved! Wifi in a new outhouse

HiWe have just erected a new studio in our garden. It is connected to the house router by an armoured cat 6 cable. What additional kit do I need to provide wifi for several devices in the new building? Any suggestions as to a cost effective way to do...

Resolved! HELP

Hi, I have a problem with my broadband and Smart Hub today was the day of activation and I received a confirmation email that everything is fine and I can use it but it kept flashing orange, it was on all day, I restarted it, everything is connected ...

Resolved! V

Hi, I received a modem from EE and the internet is not working, what should I do?

Vasile17 by Visitor
  • 214 Views
  • 2 replies
  • 3 Helpful

Devices reporting WiFi / connection unavailable

Evening everyone,I have been suffering from an odd issue the last 8 weeks or so and it's getting to the point where it's unbearable. I have EE 1.6Gbit service and the Smart Hub Plus. It has been solid for 2 years with no issues but recently started p...

MikeAlanR by Contributor
  • 577 Views
  • 5 replies
  • 1 Helpful

Resolved! WiFi connection lost

I haven't had internet since Thursday of last week. I've tried disconnecting the hub and the cables... The hub lights up green and sometimes bright blue, which means there's internet, but the box with the cables only shows two lights when there shoul...

Resolved! Full Fibre Order - congested duct EE and OR frustration

Hello everyone,I signed up to this community as you are my final hope. We ordered full fibre moved to this property that previously only had a max 76mb connection or something which from the looks here, came out of a standard phone box sign a sky spl...

Kingrdf by Contributor
  • 1211 Views
  • 21 replies
  • 2 Helpful