Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Has anyone recently renewed their broadband with ee ,agreed a monthly price of £34.99 .Then I receive messages that my broadband bill is £47.14 .I call EE after the first time and get reimbursed .I get the next bill same again,I call EE and I am told...
I have just got and upgrade to Smart Hub Plus (vs 6). It's working, but I cannot connect to Smart wifi discs which I had on previous router (vs 5). Will the smart discs work with the new router, or am I wasting my time trying to connect?
So my SH Pro finally updated last so i have changed the DNS on the router to Cloudfare however using dnschecker.tools the hub still uses BT DNS servers . Hub and extender have been rebooted since DNS was changed.Anyone else getting this also? Your D...
I have had reason to contact EE several times during the past week. We live in a big old house that has several routers of different strengths in order to keep the wifi going in the house and into the office in the garden. I couldn't get new land l...
Hi ya I am receiving the Error code IPC6023 Despite having 2 Home Help Technicisms and 2 Openreach Engineers Visit still no improvement and one any ideas as this is now 21 days in to having issues - It Looks like EE Are blocking the Ports and Connec...
Hi all, I have this week changed over from BT to EE, and 90% of the time I can't access the parental controls for the broadband. I reinstalled the app, nothing, then reset the router in case it was a connection issue. I still cannot get on the broadb...
Hi all. Just recently got this but despite connecting via ethernet and trying to connect via WiFi connect, I cannot get the hybrid connect to work. The Hybrid Connect keeps flashing green. The signal shows two bars out of three whilst it's trying to ...
How can I add someone else to the account so the person can also pay the broad band bills
For the past week or so my Internet has dropped regularly at 8.30 in the morning - lights go to yellow on the router and we have to restart it several times before it's back up and running. What could be causing this - Is there some sort of maintena...
Two weeks ago my home network suddenly started showing certain devices as 'connected / no internet access'. It seems to be affecting most devices on the network randomly, including phones (both iPhone and Androids), tablets, the Smart TV and my lapto...
