Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I agreed to switch on 1st November but this has not happened, order tracking shows pending! How long does it take?
Hi community,This is an informative post more than a question. I have been having issues with parental controls not blocking adult websites including those with obvious related words in their names, (e.g. p***hub.com) and EE have been investigating f...
Is the new grey EE Smart Hub SH32B (Model F5394-P EE) compatible with the older round white EE Smart WiFi Disc WE410443-0T? We have this new router (or were forced into accepting it!) though can't seem to pair this EE disc.Any help is greatfully welc...
Hey all I'm pretty new to this.. I currently have the 4G WIFI mini device but I have asked for the hub but was told I can set that up myself but since speaking to a guide online they've got all ordered for me but said I will someone to come out to i...
Due to an error on my EE broadband contract and making a complaint that hasn’t been looked at over a week, I have decided to leave EE on Monday afternoon. I'll only have 3 days left on my cooling off period.A few questionsWhat happens when I cancel? ...
Hi, I purchased a 5day pass to access the EE wifi hotspot near my house because we just moved in. It cost £20 but I am unable to access it because the wifi connection keeps dropping. I would like to arrange a refund please, can you help with this?
Is there a customer services email address I can contact
I would just like to say, never ever swap from TalkTalk OR BT Fiber to EE broadband Network,I have been with TalkTalk Fiber forever and never once had a problem with the speed 75mbps with latency of 3ms even during onpick period. I got talked into jo...
EE have totally knack’s the smart homei have spent two years creating. Being disabled it is really essential that I can turn lights on and off without having to physically go to a switch. In one foul swoop today I have lost everything that connects t...
