Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I've recently migrated to EE from BT and got all new Kit...Smart Hub Plus, 3 Smart Wifi Plus discs and Hybrid Connect.No matter which way I add the Smart Wifi Plus discs I cannot get them to show up as extenders which means I can't manage them (i...
Please can anyone help with this. I have set up the WiFi 7 extender in my office and connected to my pc via an ethernet cable direct. However every so often it disconnects and then switches to WiFi.
Hi, We have recently moved from BT to EE. We got the Full Fibre 500 Essentials plan and we were told to keep the BT router and they would switch over to EE but with same BT router. It works fine, except from 1 room. We have already tried 2 TP-Link wi...
Hi there community. First post here, so please forgive me for any info I miss (Please just ask)So, I placed my first FTTP order in July of last year (or some time around then...) it was a while ago. I waited for 6 months with a lovely guy over at EE,...
Whenever I logon to the EE website and try to access broadband deals all I get is “Sorry, looks like a technical error. Please call us on 0800 956 6000 and we’ll try to get things sorted”.from what I can tell, I am not alone in having this issue and ...
Im looking for broadband and landing im and ee customer
When I visit my son I use his network pass key if I want to get on the internet. When I get home I have to re-enter my own pass key and when I next visit my son I have to repeat the process. How do I get the phone to save and remember different pa...
Hi, my set up is 1 main hub feeding two smaller black hubs which connect into 2 white wifi boxes [sorry don't know the tech names] Everything works fine except 1 of the white boxes will not move on from flashing green.Any thoughts ? it worked ok for ...
Are WiFi boosters free? I had an online chat and they said to go to manage and add ons but I can't find add ons. I clicked on get but it said can't do as still have an open order. Was I in the right place?
Hi.I've recently got EE Full Fibre 900 to the property. When I was discussing this option with staff at EE, over the phone (names and email addresses obtained) I was told, with confidence, that I could get a static IP address which is important for w...
