Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
is EE broadband fast? As I’ve had problems with my broadband and refuse to resign my new contract with current provider.
I'm going to be away part of the year, letting my house as holiday let. I will take my landline phone out, but want to be able to check messages when I return. How do I set this up? Thanks
Hi, soon we will be moving abroad, and we have just subscribed to broadband a few months ago. Taking into consideration that we are moving abroad due to work, is there anyway we can cancel our contract without penalty? thanks
Hi. Hope I’m using this “help” correctly. I’ve just moved all broadband from BT to EE. I’ve connected phones and tablets to new Wi-Fi no problem but neither of my Cameras now seem to be able to connect to Wi-Fi. One is a Nest camera and the other is...
I have an EE broadband hub with an Ethernet cable that my delightful rabbit has bitten through, I can't buy one through EE and need to try and find a suitable one, Google searches have said there are a different types, I'm not a techy person in the s...
I'm currently on FTTC with the master socket located in the upstairs home office with the router and all of the office equipment. If I move to FTTP how will EE get the new connection upstairs to the router in the office? I'm assuming that they'll bri...
I am currently using an EE Brightbox 1 via a BT modem in bridged mode to allow access to the internet. I'd like to replace the BT box with the Draytek, as I would like to have an additional wired network, via the Draytek, that would be operational, ...
Voucher codes won’t release the Amazon voucher I should be getting 3 months after joining EE broadband. They are asking for an order number beginning DK I can’t find this on any emails I have can anyone help?
Hello Our internet went down at about 4.30pm on a Friday afternoon a couple of weeks ago and wasn't restored until about lunchtime on the Monday. Based on what I've heard, between a third and a half of our town was affected. I understand the proble...
I'm upgrading ee broadband next week. I've received the new router. Do I install it straightaway or do I have to do it when the upgrade happens? Thanks
