Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Exactly the same thing happening in Washington. upload went as low as 8mbps tonight, sure i'm paying for something like 40... any answers New EE?
I got my broadband fitted on the 26th of October 2023 and I have still not received my account number to be able to see my bills , pay my bill
Just wondering if anyone knows if EE will remove the 100mpbs upload cap?
i have not find my accut on EE
A fault on my broadband was found by EE earlier this week. The EE diagnostic bot texted to arrange an engineer to come to my place to fix it. The engineer is with Openreach. Neither EE or Openreach mentioned about the price of sending an engineer to ...
I called and got my payment date changed and it was confirmed to be taken on the 8th as that's when the money would be available, however they've taken the payment today and left my bank overdrawn and me unable to get food today. What am I supposed t...
Hello,Technical Wi-Fi question here.I'm using an EE Smart Router and on the control panel I'm only able to select between one of four 5GHz channels (36, 40, 44 and 48). I was looking for a channel bonding option to give myself a 40 MHz wide channel.I...
My home broadband contract expires on 31st March 2024. Do I have to give notice if I am not going to renew ?Or if I want to cancel before the contract expires how do I do it and do I get charged a penalty fee for cancelling early ?
Hi, I am currently experiencing disconnects through Wi-Fi and ethernet. I am also experiencing high ping spikes on Wi-Fi and ethernet, it's stable at 15-20ms for about 15-30 seconds then jumps from anywhere between 50ms - 150ms. This is happens on ev...
